As a trusted construction management and specialist engineering company, feedback is important to us – it means we know that we are keeping our customers happy, and it tells us where we might be able to improve our services. We are proud of having a fantastic record of positive feedback from those we have worked with on substantial projects over the years, as well as encouraging comments from the general public. The relationships we have developed are proof of our ongoing commitment to quality of service and construction industry best-practice.
Received from member of the public
“I wish to thank you for your consideration, your workmen did their best to compromise and accommodate. It is a great bonus when contractors like J. Murphy & Sons Limited are responsible and go out of their way to be helpful and efficient. You really deserve unqualified thanks."
Received from Lawrence Gosden, Head of Capital Delivery for Thames Water in relation to an Optimise project
“I was really impressed with the tidiness of the site and the professionalism of your team. I really share your enthusiasm for improving safety. Thanks again for an excellent and professional visit and please do keep up the great work."
Received from John Parsons, DLR Liaison Engineer & Street Works Officer for London Borough of Tower Hamlets
“The works have been completed to a very high standard. I found that all site meetings and various other issues were acted on promptly and dealt with professionally and would like to thank Murphy for their commitment to completing this project to our satisfaction."
Received from Kevin Allen, Highway Inspector with Northumberland Council
“I cannot praise the Murphy team enough for their friendly and highly professional approach to the job leaving a well reinstated and tidy site for customers. It is only a shame that all contractors do not carry out their work in the same manner!"
Received from Anna Evans of Windfall Films
“Thank you so much for your help with the Royal Institution Christmas Lectures. We are extremely grateful to you for delivering and collecting the items and for providing the manpower to get them to the lecture theatre!"
Received from Ian Stewart of YEDL
“Due to the importance of restoring this feeder, the Murphy guys worked without compliant all night and indeed stayed on site until 10:00 am to ensure the job was ready for jointing which we had planned for today. They are a credit to your company and I would appreciate it if you would pass on our thanks to them.”
Received from Andy Mellors, Engineering Director, First Great Western in relation to canopy refurbishment at Swansea Landore Depot
“Thanks to a great team effort, the work was completed without any accidents and also two months early. I therefore wanted to record my thanks to your team for the way in which the works were undertaken, in particular to bring to your attention the personal contribution which was delivered by Glen Manley (Site Manager) and Gary Lewis (Site Engineer) who worked incredibly well with my team.”
Received from a member of the public in relation to VMR (Victoria Mains Replacement) work in Central London
“I am writing to thank you for the incredible assistance we received from your staff working on the water mains replacement work at Cunningham Place and Aberdeen Place NW8. I was the location manager in charge of setting up a large film shoot in the middle of the aforementioned works. I found your staff to be friendly and helpful. I would be very proud to have someone like your Site Manager, Dermot Conway working for our company, he was incredibly helpful, arranging for as much of the noisy work done in advance of our 2 shoot days, your staff were highly professional and a credit to the image of Murphy. Without his positive approach and accommodating attitude our shoot could have been a nightmare.”
Received from John Archer, Programme Delivery Manager, EDF Energy
“Taking a lead role in the route design Murphy has developed innovative techniques for joint bay construction and methods for removing the existing gas compression cable, assessment of the gas pipe system and installation of the new replacement cable. Engaging these innovative solutions and working collaboratively with EDF Energy, their cable supplier and external stakeholders, J Murphy & Son have been able to reduce the installation time scales for each circuit having a direct benefit on project costs, limiting disruption to local residence, businesses and communities and eliminating potential risks to electricity supplies to Twickenham and surrounding areas.”
Received from Stephen Green, Station Manager, Network Rail
“I have to say that the standard of workmanship on the rebuilding of Manchester Victoria platforms 1 and 2 has been superb. The guys on the ground have been really good and have provided a positive interaction with the Northern staff at Manchester Victoria. From an interaction perspective between Northern, Network Rail and Murphy this has also been outstanding with all three companies interaction taking place at regular meetings on progress and day to day concerns being discussed regularly. ”
Received from Rex Barnett, Mayor of Swindon and Haydon Wick Councillor
“I would like to take this opportunity to sincerely thank you, your company, and all of your team employed on the Haydon Wick flood relief. It was a mammoth project to undertake on such a tight schedule. You and your team have not only performed above all expectations you also brought the job in on time. Everyone in Haydon Wick had nothing but praise for the way the men worked, how polite they were and how in such awful weather conditions kept the streets clean and tidy. I can’t praise Murphy enough. They went out of their way when they were doing the works to contact everyone and help everyone as much as they could to keep disruption to a minimum”
Received from Anna Salamonowicz, Head of Fundraising, The London Centre for Children with Cerebral Palsy
“Thank you so much for all your help in arranging for our potholes to be filled in. The Murphy team was fantastic! They worked really hard to make our access road safe and smooth. The children are delighted...their parents are delighted...our staff are delighted....everyone is delighted! You have made a lot of people very happy. ”
Received from Lawrence Gosden, Head of Capital Delivery, Thames Water
“Team: exceptional work, very well planned, thank you for all your combined hard work.”
Received from Councillor Linda Chung, Camden Government
“I am really impressed by your efficiency, and alongside with the detailed information, it is particularly helpful that you are giving me the overall picture , in addition to letting me know that you and the other agencies are coordinating work to ensure that there is minimum disruption and best results.”
Received from David Redfearne, MET Police
“I would like to thank you and your team for the way in which these works have been carried out. This project encompassed several local authorities and various departments within these authorities, it was completed with the minimum of disruption and inconvenience to residents, businesses and traffic flows showing what can be achieved through planning and working in partnership.”
Received from Chris Murray, Network Operations Director, National Grid
“I am writing to thank you for the tremendous work that you and the team did in completing works on the new Number 29 feeder tie-ins six days early. This was a tremendous effort so thank you again for a job exceptionally well done.”